The Glen Medical Group

The Glen Medical Group 2019-11-05 Person 4 5 0

I have no issues at this doctors, the GP’s are very helpful and always take time to listen to concerns whether about myself or my children and take our views on board! The nurse practitioner is also very good and is easy To get an appointment with the nurse practitioner. There can be a wait for appointments especially if using the app but if it’s urgent the receptionist always tries to fit us in even if it is a telephone appointment.

The Glen Medical Group 2019-11-05 Person 5 5 0

Always received great care, staff from reception to nurses, to GPs have always been attentive and helpful with either myself or family members. Had great service in person or on the new electronic consultations.

The Glen Medical Group 2019-04-23 Person 1 5 0

rang last week regarding a sick note for partner was told it will be ready today to pick up. partner rang the surgery and was told it will be 2-3 days to collect.

The Glen Medical Group 2019-02-18 Person 4 5 0

We have had a couple of issues with my daughters prescriptions but the reception team have been very helpful and have sorted any issues out immediately. They recommend online access for ordering scripts and booking appointments which is much easier and quicker to do. I would say the clinical and reception/ admin team do a remarkable job considering all the pressures they meet on a daily basis.

The Glen Medical Group 2016-07-18 Person 1 5 0

I am totally utterly disappointed at the way I have been treat in regards to my prescription for my Haelan Tape. I AM IN SERIOUS PAIN WITH MY FEET WHEN THEY START TO SPLIT AND ONLY THING THAT GIVES ME EASY IS THIS TAPE. I WAS PRESCRIBED THIS BY THE HOSPITAL. On the 4th July I order the prescription and pick it up on the 6th July I Went to pick a prescription for a lot of things and found that my tape was just one 50cm box. It was supposed to be 10 x 20cm because the pharmacy can only order this instead of the 50 cm or 200cm. The reception told me that the pharmacy had ok it and it was done wrong. I left it with her and she said she would re-order and make sure that it would be 10x 20cm. I left it until today which is the 18th July 2016 to pick up the correct prescription only to find again this has been done wrong again. They had one for 1x20cm and one for 4x 20cm instead of 10 x20cm . To make matters worse the doctor on call was not prepared to correct the mistake without even explaining her reasons why. If she bother to read my notes she would of seen that I need this tape. She wanted a telephone conversation and tried to get one but told the times were while I was at work. Have to wait until Monday 25th July 2016 to get an appointment AFTER AN APPOIINMENT WITH THE PODERISTY FOR MY FEET. YOU WOULD THING THAT THEY WERE PAYING OUT OF THEIR OWN POCKET FOR MY PRESCRIPTIONS. After this appointment going to look for another doctors. I